Shipping Policy

PS 101 - Professional Swag 101 ™  does ship worldwide and to military bases. Please allow 7-10 business days (excluding weekends and national holidays) for domestic shipping. Time may be longer for international shipping. Please refer to your tracking number that was emailed. Also be mindful of, if and when any national disasters, pandemics, or local intermittent weather occurs. It may cause processing and shipping delays. Please refer to your tracking information for updates.

To guarantee your package arrives on time, please make sure your addresses are entered correctly and includes all required and relevant information. This includes correct street numbers, apartment numbers, abbreviations, buildings, and building codes. 

PS 101 - Professional Swag 101 ™ is not responsible for lost, stolen, incorrect address, or misplaced packages. At the time of processing your purchase, you will be able to choose and receive your shipping method. We will attempt to help you locate your order, but it is your responsibility to secure or locate the package with your local shipping service. Our warehouses isn't responsible or in control of the shipping carrier, once the order leaves. 

Please contact us at support@ps-101.com with, the [SUBJECT]: SHIPPING/ORDER STATUS(whichever is the reason), followed by the order number (IF YOU HAVE ALREADY ORDERED). (Example located below). If you checked out as a guest, please include name and email address. We generally will respond to you within 24-48 hours. Please allow the time stated above before contacting us. 

(Example):  

From: Your Name <youremailaddress>

To: support@ps-101.com

Subject: SHIPPING/ORDER STATUS (whichever is the reason) #PS101XXXX <— This will be your order number on your invoice received at purchased (if you have placed the order)

Body: (Clear question about shipping or order status)

*EMAILS SENT TO ANY OTHER COMPANY EMAIL ADDRESS or WITHOUT A SUBJECT WILL NOT RECEIVE A RESPONSE DUE TO THE NUMBER OF EMAILS WE RECEIVE.*